....Once again you have supplied us with some excellent professional drivers who have been attentive and courteous, and given us wonderful service, really contributing to the enjoyment of the day for the young people.
Due to the nature of the needs of the young people we work with, there can be some very challenging and dramatic behaviour. Both drivers remained calm and professional at all times and made some difficult days easier..
...Thank your company for providing us with a fantastic service on our recent trip to France. We are very pleased with our driver who was friendly, helpful and accommodating. We have no hesitations in recommending your company to other schools....
.......The Committee of the Yeovil Branch of the Westland Retirement Association held a meeting yesterday during which the Slovenia holiday was discussed.
Those who went on the holiday have been telling everyone what a wonderful time they had and how much they had enjoyed themselves. They described the scenery as beautiful - almost like fairyland, how clean it was everywhere and the people so friendly.
The Committee have asked me to write to you and thank you so much for all your hard work in actually getting everyone there after the cancelled flight fiasco. Your ears should have been burning as everyone 'sang your praises.' Your persistence certainly paid off resulting in everyone having such a fantastic time.
I'm only hoping the Travel Committee will organise another trip to Slovenia so that I can go - it overlapped with Paul and I being away ourselves.
Once again, everyone's most grateful thanks for making the holiday possible and we trust that you will be completely reimbursed via insurance.
Every best wish.
Westland Retirement Travel Club
.....The holiday in Slovenia was one of the best but very nearly didn't happen!
If anyone had any doubts about the value of having a tour manager, the Easyjet flight cancellation and your efforts to put the holiday back on track, must surely have dispelled those doubts.
Thank you for all your hard work in making the holiday such a success.
Clive & Jeanette